Craftive
Craftive Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Craftive has 1.4 star rating based on 15 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Price, Design, Mark anderson.
Cons: Communication, Prices, Customer service.Recent recommendations regarding this business are as follows: "Avoid Craftive at all costs", "Scam", "Don’t use them google first for reviews".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Craftive has 1.4 star rating based on 15 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Price, Design, Mark anderson.
Cons: Communication, Prices, Customer service.Recent recommendations regarding this business are as follows: "Avoid Craftive at all costs", "Scam", "Don’t use them google first for reviews".
Most users ask Craftive for the refund as a solution to their issues.
Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey scammed me
Preferred solution: Full refund
User's recommendation: Avoid Craftive at all costs
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerI haven’t received anything but logo I purchased from Samuel
- Sales presentation
- Price
Preferred solution: Deliver product or service ordered
User's recommendation: Don’t use them google first for reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerStole my money without giving me a design
Scammers be aware . Here is my story with them .
I want a logo for my company at 2014 and they told me you can revise the logos as many as you want forever until you become satisfied with the logo So i wanted this deal and paid for it over 100$ . Then the website disappeared from the web , i tried to search for craftive Website many time but its not in the web anymore and they dont answer the phone and there are no traces for their company at all !! Then after a couple of years in 2020 i found their website again and contacted them they told me we will not give you your money back Neither we will give you design !! So they stole my money and didnt give me the logo .
But even when i told them im gonna leave a bad review they told me go ahead Go ahead !! Be careful
Preferred solution: Full refund
User's recommendation: Scam
Fraud Craftive Brands aka Thieves Craftive Studio
Preferred solution: Let the company propose a solution
Craftive Website Design Review from Indianapolis, Indiana
Big time thieves SCAMMERS and idiots!
- Delivery
- Prices
- Fraud
Preferred solution: Full refund
No Help, No Good...Run From This So-Called Company
It took over 6 months for the company to design my website and the junk they delivered was horrible. When I got someone to take over this project for me, Craftive refuse to give them the backin info to managed the website.
They made promises and never came through. NOW I can't even find the website. I spoke with several people and no luck in getting the help. We were told we had an account manager who seem to never be around no matter what time we call, even at 2-3 in the morning.
I can't even use the logo because they didn't create it jpeg or the others that can be used on other products, including my business cards.
I purchased their package that offered, logo, website, business cards, letterhead, and social networking development. I got nothing.
Preferred solution: Full refund
CRAFTIVE IS A SCAM!!!
- Communication
- Scammers
- Customer service
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | New York, New YorkCraftive - Logo Design Review from New York, New York
Can't get hold of the person I did my business with
I tried to send them an email to ask for their advice on what sort of stationery I should use to get the best results when printing my logo. I can't get hold of anyone now.
I too was dealing with what sounded like an Indian guy called Kenny. He was good, he kept me up to date on the progress of my order.
It is interesting reading all the complaints on here as I had a very good experience through them. So I am really sorry to hear of others bad experiences. For me, they gave me what I wanted.
They sent me all the files of my logo. I paid and that was that.
Please dont use these guys!!!
You are now chatting with 'Mark Anderson'.
Mario Martin: Hello?
Mario Martin: I am supposed to be speaking with Ron (Supervisor).
Please wait while I transfer the chat to 'Ron Cooper'.
Please wait for a site operator to respond.
You are now chatting with 'Mark Stanton'.
Mark Stanton:
Hello
Mario Martin: Hello. I am supposed to be speaking with Ron Cooper.
Mario Martin: Can you help me with the development issues that I am having?
Mark Stanton:
Dear Mario
Mark Stanton:
Your website design just been finalized on May 13th and it's in development now
Mark Stanton:
We need some time to develop the website
Mark Stanton:
You're going to received your website testing link by during the next week
Mario Martin: What are these deadline dates for? I imagine they are to keep you customers informed on completion status. My experience with Craftive has been absurd.
Mario Martin: If my site is not produced in 3 to 5 days from now Craftive will be hearing from my lawyer, and the Better Business Bureau requesting my money back.
Mario Martin: Your agent who sold me the package said my site would be up in a few days. Its almost a month later - its false advertising and racketeering.
Mario Martin: Can I speak with Ron Cooper now?
Mark Stanton:
You're chatting with the Manager
Mario Martin: What are you writing the websites in machine language? So you word is my site will be up no later than 5/20 right?
Mark Stanton:
I will try to get the website done by 5/20
Mario Martin: Can I get my money refunded?
Mario Martin: "try" is not good enough for my business.
Mario Martin: Mark?
Mario Martin: Hello?
- Design
- Quality and delivery
- Communication
- It took a month for a 5 page site
Preferred solution: Let the company propose a solution
CRAFTIVE IS A SCAM!!!
I payed up front for a package deal which was for a 5 page website. It took them 3 months to do a job that could be done in 1 week.
I provided them with my own logo design but they tried to push me into having them make one for me so that they could charge me an extra fee. They all have deep Indian accents but they call themselves by European American names. My account manager's name was Ron cooper and I could never get in touch with him. Their phone reception sucked and so did their customer service!!!
I have been recently been trying to reach them, but I keep getting a message stating "we are unable to complete your call at this time, please try again later" THIS COMPANY IS A SCAM AND A PIECE OF ***!!! I AM REPORTING THEM TO THE BETTER BUSINESS BUREAU!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Doha, Ad DawhahCRAFTIVE THE NAME OF SCAM
- Quality
- Communications
- Prices
Other Product Review
They are a scam - owned by Axact - DO NOT deal with them
- Fraud
CRAFTIVE IS NOTHING BUT A FRAUD... PLS PLS PLS STAY AWAY
- Quality and delivery
Preferred solution: Deliver product or service ordered
About
Craftive is a team of professional web designers with more than 6 years of experiences. The company offers custom logo designs, logo designs, other design services as well as website development, etc. In 2010 Craftive was awarded as the best web developer. Designing and developing websites, the company is presented to use the latest high-end development techniques. Craftive offers 100% money back guarantee, free logo file formats for print and web, unlimited revisions until satisfied, etc. On the website of the company, there is a portfolio which features myriad of logo examples.
Craftive is ranked 82 out of 1077 in Web Design and Development category
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Craftive
I have started a class action join me! So we can show them they cant keep doing this to hard working people....... Please comment below so we can get this issue resolved i will need you contact info so i will start a Facebook with information on the process and we can put a stop to this company
They are Fraudsters go by many names. James Roger's, Matt Rhame, Scott Lucas all fake names.